@article{article140, title = {Impact score technique and servqual comparison for public transportation service quality}, author = {AKYILDIZ ALÇURA, G. and KUÅžAKCI GÜNDOÄžAR, S.Å. and TANRIVERDİ, C. and GÖLBAÅžI ŞİMÅžEK, G. and GÜRSOY, M.}, journal = {Sigma Journal of Engineering and Natural Sciences}, year = {2020}, volume = {38}, pages = {715-726}, doi = {} }