%0 Journal Article %T Impact score technique and servqual comparison for public transportation service quality %A AKYILDIZ ALÇURA, G. %A KUÅžAKCI GÜNDOÄžAR, S.Å. %A TANRIVERDİ, C. %A GÖLBAÅžI ŞİMÅžEK, G. %A GÜRSOY, M. %J Sigma Journal of Engineering and Natural Sciences %D 2020 %V 38 %P 715-726 %R