TI - Impact score technique and servqual comparison for public transportation service quality AU - AKYILDIZ ALÇURA, G. AU - KUÅžAKCI GÜNDOÄžAR, S.Å. AU - TANRIVERDİ, C. AU - GÖLBAÅžI ŞİMÅžEK, G. AU - GÜRSOY, M. SO - Sigma Journal of Engineering and Natural Sciences 2020;38:715-726. DO -