TY - JOUR TI - Impact score technique and servqual comparison for public transportation service quality AU - AKYILDIZ ALÇURA, G. AU - KUÅžAKCI GÜNDOÄžAR, S.Å. AU - TANRIVERDİ, C. AU - GÖLBAÅžI ŞİMÅžEK, G. AU - GÜRSOY, M. JO - Sigma Journal of Engineering and Natural Sciences PY - 2020 VL - 38 SP - 715 EP - 726 DO - ER -