TY - JOUR TI - Matrix geometric method for Markovian queueing model with breakdown, backup server, working vacation and customer impatience AU - P., I. AU - K., K. JO - Sigma Journal of Engineering and Natural Sciences PY - 2026 VL - 44 SP - 3231 EP - 3245 DO - 10.14744/sigma.2026.2156 ER -