@article{article386,
  title = {Quality Control Charts for Monitoring Performance of Hospital Call Center},
  author = {ÖZTÜRK, H. and MURAT, N. and ELEVLİ, S.},
  journal = {Sigma Journal of Engineering and Natural Sciences},
  year = {2019},
  volume = {37},
  pages = {1397-1410},
  doi = {}
}